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Msi cpu led red5/20/2023 Power on and see if the White CPU Trouble LED light goes off and the DRAM Trouble LED light goes on and stays on. Open two tickets, one to MSI Support to see if they believe it is your motherboard or due to RAM not being compatible and one to AMD Support - Warranty to see if they believe you need to RMA your CPU to be checked or not.ĮDIT: Before opening any Support ticket remove all hardware from your Motherboard except your PSU, CPU, and Windows Drive. Post back the results of your BIOS Version and RAM Number you are using and any Motherboard TROUBLE LED lights that stays on. Try installing just one RAM Memory stick in DIMM Slot A2 and see if it boots up or not. IF it isn't listed then go to the RAM's Manufacturer's website and look under Memory Finder or something similar to see if it is compatible with your MSI Motherboard. Here is the MSI Support QVL List for the Cezzane processors: Ĭheck to see if your RAM Memory Part number is listed or not. Next you need to check if your RAM is compatible with your APU processor. You can be sure if you want by installing the latest BIOS Version for your motherboard using the BIOS FLASHBACK button in the rear with a USB Flash Drive. So if you motherboard is brand new it should have the correct BIOS version installed already. ![]() If you have a GPU card installed you must connect it to your GPU card video ports and not the Motherboard video ports.Īccording to your MSI Motherboard CPU SUPPORT LIST you need BIOS version 7C56vA7 which came out on : You need to connect your Monitor to one of the Motherboard's Rear video Output ports (DP or HDMI) unless you have a GPU card installed. ![]() Generally there is a special USB Port you use with the BIOS FLASHBACK feature: Your MSI Motherboard does have the BIOS FLASHBACK Feature where all you need is a USB Flash drive with the correct BIOS Version install and just power to your PC with the motherboard installed and all appropriate power cables connected to update the BIOS.
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